Job Description

• Attend to incoming calls on product and services inquiries; make outgoing calls to arrange appointment for customers.

• Resolves product or service problems by identifying the cause of the problems and assist customers by providing the correct solutions.

• Create customer’s case in system & follow up on pending cases.

• Prepares product or service reports by collecting and analyzing customer information.

• Contributes to team effort to complete daily tasks within dateline.

Requirements

• Candidate must possess at least a Diploma or higher level education in any field.

• Strong communication skills in both spoken and written English and Bahasa Malaysia.

• Computer literate with Microsoft Office knowledge.

• Pleasant personality and possess soft and interactive skills.

• Independent, fast, flexible, dynamic and believes in continual growth and learning.

• Fresh graduates are encourage to apply.